The rules contained in the herein contract (hereinafter referred to as the “Agreement”) apply to this gaming website, however we would like to remind you that the regulations and laws issued by the State of Malta prevail. Some extracts from the reference regulations can be viewed on the Maltese Lotteries and Gaming Authority website (www.lga.org.mt).
This agreement regulates the contractual relationship between Play Match Ltd (hereinafter “PM”) and the user of the remote gaming service provided by PM (hereinafter “Customer").

1. Conditions
1.1. PM is a company established under Maltese law with its registered address at 2A Victoria Building, Triq I-Ghenieq, Naxxar NXR3622, MALTA, Registration Number C 43071.
1.2. PM is authorized by the Maltese Lotteries and Gaming Authority (hereinafter “LGA”) under the Lotteries and Other Games Act, which enables to provide the service of remote gaming and is the holder of License: Casino-LGA/CL1/171/2003 on World Match Limited LGA/CL4/171/2003 gaming platform software.
1.3. The purpose of this Agreement is to regulate the legal relationship between PM and the Customer.
1.4. The text of this Agreement and the rules and guidelines are presented in several languages. In case of differences of interpretation, English is always the language of reference.

2. Subject of Agreement
2.1. The purpose of this Agreement is the activation of a gaming account in the Customer’s name, residing on the PM’s gaming account system, for participation in remote gaming through the sites managed by PM.
2.2. Knowledge, respect and approval of this Agreement are necessary conditions for using the remote gaming service offered by PM.
2.3. Knowledge, respect and approval of this Agreement start from completion of the acceptance procedure that is finalised when the Customer registers on the gaming site or when the Customer accesses the gaming site using a login and password.

3. Activation of Gaming Account
3.1. The Customer registers by entering the mandatory information requested during the registration phase (e.g.: Username, Password, Surname, Name, Email, Date of birth, Nationality, Gender, Acceptance of Privacy legislation, Declaration of being over eighteen, Acceptance of herein Agreement).
3.2. Following the acceptance of this Agreement the Customer’s gaming account is activated (hereinafter “GA”) with an identification code, a pseudonym (username) and password.
3.3. The password is known only by the Customer who is the sole responsible for custody; the password may be changed at any time by the Customer.
3.4. The Customer, where appropriate, may suspend the operation of his/her GA. 3.5. The Customer agrees that:
• PM admits only Customers who register personally and not through an intermediary;
All personal details and other information provided to PM must be full and accurate;
Accessing one’s own GA and remote gaming services is not possible if the Customer is a resident of one of the following countries: United States of America (USA);
• A GA cannot be activated if the holder is subject to judicial proceedings;
• A GA cannot be activated if the holder suffers from Gambling Syndrome;
• Money originating from illegal and / or other unauthorized activities cannot be deposited in the GA;
• Funds cannot be deposited in the GA via a credit card that is not the Customer’s personal property;
Criminal activities cannot be carried out through a GA.
• Money cannot be transferred from one GA to other GA residing in PM’s system.
3.6. Non-observance of any of the rules listed in article 3.5 will cause the GA to be closed and/or funds to be seized.

4. Managing Gaming Account (GA)
4.1. On the GA the following services are enabled:
• Credit of payments made by the Customer using the payment methods available on the gaming site;
• Credit of any bonuses granted by PM;
Credit of any wins;
Charging of bets placed by the Customer;
Charging of amounts collected by the Customer via payments available on the gaming site (the time of payments and charges are subject to controls as set out in article 4.13).
4.2. PM immediately records all the following transactions on the GA, making the relative charges or credits: bets, wins, refunds, payments, bonuses and collected payments. The recording of the transaction and the updated balance of the GA are made available immediately to the Customer.
4.3. PM reserves the right to grant bonuses to the Customer to be used to place bets, giving information on the gaming website or through communications sent to the addresses of the Customer. Bonuses may only be used for the game and cannot be collected. Except for the contents of article 12.3, any wins from bets using bonuses can only be collected according to the conditions described in article 12.
4.4. The Customer only has the right to withdraw the amounts deposited on his/her GA after a minimum total of bets, amounting to three times the amount deposited.
4.5. Before requesting a withdrawal from his/her GA, the Customer must have carried out at least one real money deposit transaction via credit card or bank wire transfer.
4.6. The Customer can cash the bonus only after conversion into money, in accordance with the restrictions set out in article 12 and on the condition that at least one real money deposit has been made via credit card or bank wire transfer.
4.7. The balance of the GA, corresponding to the deposits, bonuses, payouts and refunds is available to the Customer to play. The Customer may place bets for an amount of money not exceeding the available balance on the GA, while respecting the limits set by law.
4.8. PM may, without stating any reasons, limit the acceptable amount of each bet, and the maximum number and types of bets allowed.
4.9. All remote gaming bets cannot be cancelled by the Customer.
4.10. PM reserves the right to temporarily shut down the service and the GA, without notice to Customer, for operational requirements and maintenance.
4.11. By accessing the site, and after identification (access by entering login and password), the Customer can check the balance of the GA, updated in real time, and all account transactions.
4.12. The GA can be viewed and handled exclusively by the Customer and by PM’s administrative staff for normal management operations.
4.13. Withdrawal of money from the GA is performed through non-automated procedures to ensure maximum safety and to allow PM administrative staff to ascertain the exact identity of the payee. Payment to a Customer is only processed after the following controls have been carried out successfully:
• Exactness of the Customer’s identity;
Correctness of bets and wins made by the Customer;
Conformity of bets made by Customer with the gaming rules published on the site;
Analysis of the activities carried out by the Customer registered in the system's logs;
Exact correspondence of the Customer's identity with the personal details recorded on the GA;
Ownership of the payment methods used.
4.14. The wins cannot be transferred and only the Customer in whose name the GA is registered is authorised to receive payments.
4.15. PM reserves the exclusive right to close any GA that may violates any of the conditions described in the herein article 4.
4.16. The Customer is aware that he/she must provide the following documents on the first request for withdrawal:
• a copy front and back of a valid identification document;
a copy front and back of the credit card (s) used for deposits;
Authorization of credit card transactions made on the GA.
Any other document requested by the PM administration staff that may be useful for controls as foreseen in article 4.13.

5. Service costs
5.1. Except for costs for telecommunication, the following services are free of charge: Credit of payments and consultation of the GA balance, transactions and bet details.
5.2. The Customer will be charged for reimbursement of costs incurred by PM for withdrawals of amounts from the GA and for GA suspension and termination.

6. Duties and responsibilities of the Customer
6.1. The Customer is responsible for the information and declarations provided to PM and undertakes to promptly inform PM of any changes to them.
6.2. The Customer is the only, exclusive holder of the GA and is responsible for keeping the GA access codes (login and password) private. The GA cannot be transferred or ceded to third parties.
6.3. PM is not liable for any damage deriving from use of the GA by third parties.
6.4. PM is not liable for any damage incurred by the Customer and/or any third party due to the inaccuracy or incomplete information provided by the Customer to PM.
6.5. The Customer cannot open more than one GA. PM reserves the right to close all the GAs opened by the Customer without any notice, should this rule not be observed.
6.6. All registrations of Customers who have supplied false, misleading, incomplete or not updated data will be considered void and PM reserves the right to close such GAs at any time, without any notice.
6.7. PM employees, directors, shareholders, consultants, affiliates or representatives or any of their family members cannot open or use a GA.
6.8. The Customer cannot access the PM gaming website from public places or in private clubs of any kind in the territory of the Italian State. In the event that a GA is activated or used to place bets in public places, PM reserves the right to invalidate the Agreement, cancel all the bets or close the GA.
6.9. To ensure maximum safety and protect the Customer’s funds, the latter accepts that PM may request additional information and documents, to check that the Customer is the real owner of the GA or any payment methods used to pay into or withdraw from the GA.
6.10. The Customer agrees and authorizes PM to instruct financial companies involved in economic transactions to process deposits and withdrawals on the GA.
6.11. The Customer has to verify the local laws on gambling in the country from which he/she is accessing the service for on-line gaming in order to determine any restrictions and act in conformity with the said laws.
6.12. The Customer must check the gaming regulations before accessing the games themselves.
6.13. If during the gaming phase, the Customer finds any software irregularities, malfunctions or conduct that are not compliant with the gaming rules published on the site, he/she must immediately inform PM. If the Customer exploits any such malfunctions to win, PM reserves the right to cancel all the Customer’s bets and close the GA.

7. Duties and responsibilities of PM
7.1. PM is responsible for the immediate accounting of gaming transactions.
7.2. PM is responsible for the immediate implementation of credits for payments received on the GA.
7.3. Online gaming taxes applied by the Maltese authorities on remote gaming operators are borne by PM. PM does not report winnings by their Customers to any government agencies, Therefore it’s the Customer’s sole responsibility to report any income from gaming activities to his / her country, where this is requested.

8. Duration of the Agreement and Termination of the Gaming Account.
8.1. This Agreement is valid and effective from the date of acceptance, and until the expiry of the license of PM.
8.2. The Customer may terminate the Agreement at any time by sending a notice unless he/she is in debt with PM.
8.3. PM reserves the right to terminate the Agreement at any time at its sole discretion, especially for any activity which may undermine PM, such as: Fraud, abuse of bonuses and promotions, senseless requests or use of gaming software that is not compliant with the gaming rules published on the gaming web site.
8.4. After thirty months from the date of the last transaction in the GA, the Agreement will be automatically terminated and the GA will be closed.
8.5. Except for cases in which the GA is suspended due to Customer irregularity, 2 months after the GA is closed, the Customer who has not yet exercised his/her right to withdraw the balance from his/her account will have only 2 further months to claim the amount, after which the available GA balance will be sent to the LGA.

9. Prohibitions
9.1. It is prohibited to modify, readapt, translate, change, create, publish or distribute adapted or modified versions of the PM gaming software (hereinafter “Software”). The Software licence has been granted to PM who uses it for the sole purpose of enabling remote gaming to Customers. It is prohibited to reproduce the Software in any manner which enables third parties to use it for purposes other than those provided for in this Agreement. You may not transfer or export the Software in another country or use it in a prohibited manner by any law or regulation applicable.
9.2. All titles, images, graphics, photographs, animations, videos, music, audio, text and the Software are protected by copyright laws. Any unauthorized reproduction or distribution is strictly prohibited.

10. Miscellaneous
10.1. Utilization of remote gaming in free trial or free mode does not entitle the Customer to obtain any winnings in money, prizes or otherwise.
10.2. The Customer accepts that all the gaming activities are recorded. The Customer agrees that any discrepancies, disagreements, or problems of any kind he/she discovers must be submitted in writing by a registered letter to PM. In the absence of such notification within five days, the Customer agrees that it will not be possible to appeal against said discrepancy, disagreement or problem and will fully reimburse the company for any claims incurred for any reason.
10.3. PM reserves the right not to pay wins when any doubt or proof exists that the Software has been manipulated. The Customer or other person responsible for Software manipulation or attempted manipulation will be reported to the relevant authorities.
10.4. PM reserves the right to take any action to prevent and investigate suspected cases of all types of fraud, collusion, money laundering activities and / or other forms of criminal activity. These cases will be reported to the relevant authorities.
10.5. PM reserves the right to withhold any payments that are suspicious or manipulated. Legal action will be taken against the Customers who manipulate and / or are guilty of unfair play.
10.6. If the total bets recorded on the GA are less than three times the total amount deposited or it is self-evident that the Customer is using his/her account to transfer money from one form of payment to another, or without any intention of betting at the amount deposited, PM reserves the right to charge the Customer up to 25% of the amounts requested for management and financial costs, on any future withdrawal requests.
10.7. The Customer accepts that the result of the Games will be determined by a random number generator (RNG) approved by the LGA; in the event of Software or RNG malfunctioning the bet will be considered null and void and the amount of the stake will be returned to the Customer.
10.8. The maximum win possible over 24 hours is € 150,000 (one hundred and fifty thousand euro) or equivalent in other currencies.
10.9. The maximum daily amount that can be withdrawn from the GA is €5,000 (five thousand Euro) or equivalent amount in other currencies. PM reserves the exclusive right to process requests for withdrawing amounts exceeding this limit at its own discretion.
10.10. If the Customer wins a considerable amount considered to be worthy of being publicized, the Customer agrees to be available to participate in any event organized for publicity purposes by PM. On this point, PM reserves the right to use the Customer's name and surname, or username in any advertisement for promoting the results.
10.11. For any queries or complaints the Customer may contact PM at the following email address: support@playmatch.eu . For any complaints or claims against PM, the Customer may also contact the LGA (authority in charge of gaming in Malta) directly, sending an email to: complaints@lga.org.mt .
10.12. If a game is started but fails or produces an inexact result due to a breakdown of the GA management Software and/or of the game and/or of the random number generator, all the stakes and wins coming from that game will be cancelled and the GA balance will be restored to its position prior to the start of the game.

11. Privacy
11.1. The Customer's personal information, provided by any means, can be used by PM to determine the suitability of the Customer to gambling, the acceptability of the bets and the maintenance of GA. The Customer agrees also that he/she may be contacted by PM to be informed about products, services and initiatives. PM assures that data is handled appropriately in order to ensure the security and confidentiality in accordance with Maltese Law for the processing of personal data. The Customer may at any time exercise the right to amend the personal data in writing to PM.
11.2. The Customer is aware that personal data information, even after the closure of the account, will be present in the PM’s data base at the disposal of the competent authorities and will not be used for any other purpose, as required by the Privacy Law of Malta:
• L.N.153 of 2003, http://www.dataprotection.gov.mt/dbfile.aspx/ln153-2003-2003.pdf
• L.N. 522 of 2004, http://www.dataprotection.gov.mt/dbfile.aspx/LN522-2004.pdf
• L.N.109 of 2005, http://www.dataprotection.gov.mt/dbfile.aspx/LN109.pdf
• http://www.dataprotection.gov.mt/article.aspx?art=116
11.3. The Customer acknowledges that this website can use the "cookie" technology.
Cookies can determine whether a Customer visits this website for the first time or he/she has already visited it, and which website sections he/she has been visiting. The cookies used neither collect any personal identification data nor provide any detail to contact the Customer. Moreover, they do not extract any kind of information from the Customer’s computer. The Customer must be aware that some information about the use of this website is tracked, such as the number and frequency of visits to some of its sections. These data are only used collectively. They do not include any type of personal identification data.
11.4. The Customer is aware of the fact and accepts that his/her data may be made available to PM affiliates involved in promoting the website and gaming services.

12. Bonus and prizes
12.1. The receipt and use of promotional bonuses and/or bonuses in general by the Customer imply observance of the conversion and withdrawal rules explained in the "Game Kingdom" regulations available on the website. Any games not listed in the “Game Kingdom” regulations are excluded from the bonus promotions.
12.2. PM reserves the right to refuse or cancel the payment of any bonus or conversion bonus for any reason.
12.3. PM reserves the right to refuse or cancel bets and wins generated from bonuses granted to the Customer at any time.
12.4. Any taxes and costs related to any prize won will be at the expense of the Customer. Prizes may not be transferred, replaced or exchanged with other prizes.
12.5. Employees, officers and officers of PM, any partners in the promotion or other agencies, licensees and concessionaires, affiliated partners, service provider agents and any other associated or affiliated companies are not allowed to participate in any bonus offer. The same conditions will apply to relatives of such persons.
12.6. If the Customer makes consecutive transactions of deposit and withdrawal or attempts to use strategies to evade the rules on bonuses, PM reserves the right to cancel the bets and close the GA.
12.7. If a Customer uses strategies considered abusive by PM, PM reserves the right to terminate the GA of the Customer and cancel all bonuses and games. Any loss incurred in an attempt to make an abuse of a bonus is considered non-refundable. In cases where the GA is closed because of abuse, PM reserves, at its discretion, the right to deduct a fee equal to 25% of the amount available in the GA to cover costs of investigation and administration.
12.8. Unless where otherwise specified, the bonuses paid into the GA will expire after 30 days of not being used.

13. Agreement Variations
PM reserves the right to modify the Agreement at any time without notice. At his/her first log after the amendment of the Agreement by PM, the Customer will have to accept the latest version of the agreement before accessing his/her own GA and the remote gaming service.

14. Law and jurisdiction
14.1. This Agreement shall be governed and interpreted under the laws of Malta.
14.2. For anything not expressly agreed between the Customer and PM in this Agreement the Maltese law will apply. Any dispute regarding the interpretation, performance, effectiveness or validity of these terms and conditions will be the exclusive competence of the court in Malta, which will have exclusive jurisdiction in the matter.
14.3. PM reserves the right to take legal action against any Customer in his/her country of residence.

The Customer agrees that he/she fully understands and accepts all the terms contained herein.